Job Description

We're looking for a agile and results-driven F&B; Executive to join our hospitality team in Gandhinagar, India. In this pivotal role, you'll oversee the seamless execution of food and beverage operations while maintaining exceptional service standards and fostering a positive guest experience. As an F&B; Executive, you'll be the backbone of our dining operations, balancing operational excellence with genuine hospitality and innovative service delivery.

- Supervise and coordinate daily F&B; operations across multiple outlets including restaurants, bars, and banquet facilities, ensuring consistent execution of brand standards
- Maintain rigorous standards of service quality, food presentation, and hygiene in alignment with organizational guidelines and regulatory requirements
- Lead, train, and mentor F&B; staff through effective onboarding programs, performance coaching, and constructive feedback sessions
- Develop and manage staff schedules while monitoring individual performance metrics and identifying opportunities for professional development
- Actively listen to guest feedback, address concerns with empathy and professionalism, and implement solutions that enhance overall dining experiences
- Analyze financial performance data and drive revenue growth through strategic cost control, upselling initiatives, and inventory optimization
- Collaborate cross-functionally with culinary, housekeeping, and administrative teams to ensure seamless service delivery and operational efficiency
- Monitor inventory levels, process requisitions,



and implement stock management systems to minimize waste while maintaining optimal supply levels
- Ensure strict compliance with local health, safety, and food safety regulations, conducting regular audits and corrective actions as needed
- Develop and execute guest engagement initiatives that build loyalty, encourage repeat visits, and create memorable dining moments
- Analyze operational metrics and guest satisfaction data to identify trends and implement data-driven improvements
- Customize service experiences based on guest preferences and special requirements, demonstrating flexibility and attentiveness

Qualifications

**Required Skills & Competencies:**

- Strong leadership and team management abilities with proven experience supervising diverse F&B; teams
- Excellent communication and interpersonal skills with the ability to engage effectively with guests and staff at all levels
- Proficiency in financial analysis, budgeting, and cost management with demonstrated ability to achieve departmental targets
- Advanced problem-solving and conflict resolution skills with a customer-centric approach
- Comprehensive knowledge of food safety, health,



and hygiene regulations and best practices
- Proficiency with Point of Sale (POS) systems and restaurant management software
- Strong organizational and time management skills with the ability to multitask in a fast-paced environment
- Analytical mindset with the ability to interpret operational data and implement improvements

**Required Experience:**

- Minimum 3-5 years of progressive experience in F&B; operations management within a hospitality setting
- Proven track record of successfully supervising and developing F&B; teams
- Demonstrated experience managing multiple outlets or service areas simultaneously
- Experience in guest complaint resolution and service recovery

**Preferred

Qualifications

:**

- Hospitality management certification or diploma from a recognized institution
- Experience in luxury or high-volume dining establishments
- Knowledge of local Gandhinagar dining market and guest preferences
- Certification in food safety and hygiene management
- Experience with inventory management systems and restaurant analytics tools

**Domain Expertise:**

- Deep understanding of F&B; service standards, operational procedures, and brand consistency
- Knowledge of culinary basics and menu management principles
- Familiarity with banquet and event coordination processes

Additional Information

2-3 Years of Experience in F&B; Service Department in midscale or premium brands

Diploma / Degree in HM or any other equivalent

qualifications

📌 F&B Executive (Gandhinagar)
🏢 GRAND MERCURE
📍 Gandhinagar