Chat Support Associate

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

No experience required

No experience required

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Not Provided

Posted few hours ago

Fresher Job

Be an early applicant

About the job

About Voy

Since 2019, Voy has transformed the health of more than 20 Lakh members globally across the Europe, Germany, Brazil, and were now in India to administer evidence-based, science-led medical care.

Voy India, previously EarlyFit, is Indias first full-stack metabolic health and weight loss platform. Built at the intersection of healthcare, science, and consumer technology, we have combined GLP-1, medical expertise, endocrinologist-led care, diagnostics, nutrition coaching, and ongoing behavioural support into one seamless experience.

Role Overview

Were looking for a Client Success (Chat) Associate to manage client conversations entirely over chat/WhatsApp. You will be the voice of Voy - supporting clients with fast, empathetic, and skilled communication throughout their health journey.

What Youll Be Doing ?

- Respond to client queries on Chat/WhatsApp in a timely and professional manner
- Guide clients on programs, meal plans, onboarding, renewals, and appointments
- Maintain a warm, encouraging, and health-focused brand voice




- Manage multiple chat conversations efficiently without losing context
- Capture feedback and common pain points to improve the client experience

What Were Looking For ?

- Excellent written English and strong text-based communication skills
- Ability to convey empathy, clarity, and professionalism through chat
- High typing speed and comfort using WhatsApp Business/Web
- Strong multitasking and problem-solving skills
- Interest in nutrition, wellness, or health is a plus

Location: From our Delhi office

Earn certifications in these skills

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Chat Support Associate - Fresher (Delhi)
🏢 VOY
📍 Delhi