Job Title: Operations Intern
Location: Bengaluru (HSR Layout)
Duration: 3 Months (Internship)

About the Role

We are looking for a proactive and detail-oriented Operations Intern to support our day-to-day business operations. This role is ideal for someone who enjoys problem-solving, working with data, coordinating with multiple teams, and improving operational efficiency.

Key Responsibilities

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Assist in managing daily operational activities and processes.

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Coordinate between learners and the Masai team to ensure smooth communication and timely issue resolution.

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Act as the primary point of contact for learners for operational queries and follow-ups.

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Maintain and update operational data, trackers, and reports.

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Coordinate with internal teams to ensure smooth execution of tasks.

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Monitor process adherence and identify areas for improvement.

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Prepare MIS reports and dashboards using Google Sheets or Excel.

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Support documentation, process audits, and operational projects.

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Handle data validation and ensure accuracy across systems.

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Assist in resolving operational queries and escalations.

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Perform other operational and administrative tasks as assigned.

Requirements

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Bachelor's degree (final-year students or recent graduates are welcome to apply).

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Strong analytical and problem-solving skills.

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Good communication and interpersonal skills.

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Proficiency in Microsoft Excel or Google Sheets.

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Attention to detail and ability to manage multiple tasks.

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Quick learner with a proactive attitude.

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Prior internship experience in operations, customer support, or program coordination is a plus but not mandatory.

What You'll Gain

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Hands-on experience in business operations.

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Exposure to cross-functional collaboration.

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Opportunity to work on real business challenges.

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Mentorship from experienced professionals.

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Potential for a full-time chance based on performance.

📌 Operations Intern (Bengaluru)
🏢 Nameless
📍 Bengaluru