Job Title: Sales Development Representative (SDR)

Experience

1–3 Years

Employment Type

Full-Time

Job Summary

We are looking for a highly motivated Sales Development Representative (SDR) to drive outbound sales efforts and generate qualified business opportunities. The ideal candidate will be responsible for identifying prospective customers, engaging decision-makers, qualifying leads, and creating a solid sales pipeline for the Account Executive team. This role is ideal for individuals who thrive in a target-driven, fast-paced B2B SaaS environment.

Key Responsibilities

Prospecting & Lead Generation

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Identify and research potential customers across e-commerce, D2C, retail, and related industries.

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Build target account lists using LinkedIn, databases, and other lead-generation platforms.

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Execute structured outbound campaigns through cold calls, emails, and social selling.

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Generate qualified leads and expand the sales pipeline.

Cold Calling & Outreach

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Conduct high-volume outbound calls to introduce products and solutions to prospective customers.

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Create personalized email and LinkedIn outreach campaigns to increase engagement.

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Consistently achieve daily and weekly outreach and activity targets.

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Handle objections professionally and maintain productive conversations.

Lead Qualification

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Understand customer business challenges, technology landscape, and operational requirements.

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Qualify prospects based on the Ideal Customer Profile (ICP), business needs, and buying intent.

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Conduct discovery calls to assess opportunity potential and urgency.

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Maintain accurate qualification notes for smooth sales handoff.

Pipeline Management

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Schedule qualified meetings and product demonstrations for the sales team.

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Update and maintain customer interactions, lead status,



and opportunity details in the CRM.

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Ensure seamless transition of qualified opportunities to Account Executives.

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Monitor pipeline progress and follow up with prospects as required.

Market & Customer Insights

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Stay informed about industry trends, competitor offerings, and customer challenges.

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Share market feedback and customer insights with Sales, Marketing, and Product teams.

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Continuously improve outreach strategies based on prospect feedback and campaign performance.

Required Skills & QualificationsMust-Have

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1–2 years of experience in SaaS Sales, IT Software Services sales, Business Development, or Sales Development Representative (SDR) roles.

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Experience in SaaS sales must.

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Excellent verbal and written communication skills in English and Hindi.

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Strong cold calling, prospecting, and objection-handling abilities.

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Target-oriented with the ability to work independently in a fast-paced environment.

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Strong interpersonal, negotiation, and relationship-building skills.

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Basic understanding of e-commerce, retail technology, or SaaS products.

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Experience using CRM platforms such as HubSpot or similar sales tools.

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Familiarity with LinkedIn Sales Navigator, lead-generation platforms, and outbound sales techniques.

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Strong analytical mindset with the ability to identify high-potential prospects.

Key Performance Indicators (KPIs)

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Achievement of qualified meeting and pipeline generation targets.

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Consistent outbound activity (calls, emails, and social outreach).

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High-quality lead qualification and conversion rates.

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Accurate CRM updates and pipeline management.

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Contribution to overall revenue generation through qualified opportunities.

Education

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Bachelor's degree in Business, Marketing, Commerce, or a related field is preferred.

📌 Sales Development Representative (SDR) (Gurugram)
🏢 Important Company of the Sector
📍 Gurugram