We are seeking a mid -level Microsoft
Dynamics 365 CRM Engineer with solid experience in Dynamics 365 Sales
and Customer Service Hub, along with hands -on expertise in the Power
Platform. The ideal candidate will be proficient in customization,
configuration, and development using C# and .NET, and capable of
delivering scalable CRM solutions aligned with business needs.

Key Responsibilities

- Design, develop, and maintain solutions within Microsoft
Dynamics 365 CRM (Sales & Customer Service Hub)

- Customize and configure CRM entities, forms, views, business
rules, and workflows

- Develop plugins, custom workflows, and integrations using C#
and .NET

- Build and extend solutions using Power Platform components:

- Power Apps (Model -driven apps)

- Power Pages

- Power Automate

- Integrate Dynamics 365 with external systems and APIs

- Participate in solution design discussions and provide
technical recommendations

- Troubleshoot, debug, and optimize CRM applications





- Support deployment activities and manage solutions across
environments

- Collaborate with functional teams to translate business
requirements into technical solutions

Required Skills & Qualifications

- 4–7 years of experience working with Microsoft Dynamics 365
CRM

- Strong experience with:

- Dynamics 365 Sales

- Customer Service Hub

- Proficiency in:

- C#, .NET, and plugin development

- Web services, APIs, and integrations

- Hands -on experience with Power Platform:

- Power Apps

- Power Automate

- Power Pages

- Experience with Dataverse and CRM data modeling

- Knowledge of solution management and deployment best practices

- Familiarity with JavaScript and HTML for CRM form customization

- Strong problem -solving and analytical skills

Nice to Have

- Experience with HubSpot CRM

- Exposure to Dynamics 365 Finance & Operations (FnO)

- Knowledge of Azure services (Functions, Logic Apps, Service
Bus)

- Experience with CI/CD pipelines (Azure DevOps)

- Microsoft certifications (e.g., PL -200, PL -400, MB -210, MB -230)