About Max Life Insurance:

Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation.

Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its

operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital.

As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore.

For more information, please visit the Company's website at www.maxlifeinsurance.com

We Stand for:

Caring

A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance.

Collaboration

A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization’s ask. A leader who addresses challenges with a solution oriented approach to create “win-win” partnerships within & outside teams through inspired cooperation and teamwork.

Customer Obession

A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience.

Growth Mindset





An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance.

People Leadership

A people’s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & inspiring them to deliver superior business outcomes.

"Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity."

Job Description of Sales Desk Associate

Position

Sales Desk Manager

Incumbent

New Position

Department

Agency

Function

Agency Support

Reporting to

Sales Desk Head

Band

4

Location

Gurugram Digital Centre

Team size (D/I)

Nil

JOB SUMMARY:Learn, practice and hone your skills in problem identification and resolution; work with experts from New York Life and cross functional teams across the country. Be the ‘go-to’ person for Sr. ADMs & above, Sr. Advisors and LPCs for all selling skills, sales process, product, competition related queries and support.

Your key responsibilities are around improving advisors ‘engagement &strengthening; their relationship with Max life, building better Sales skills through consistent communication,training on Sales Stories and jointly delivering the desired outcomes

KEY RESPONSIBILITIES:

- Help prepare Advisors for customer meetings. For e.g.



provide advisors vital information about the prospect (in case of BI / NRI prospect) and design appropriate solutions.

- Provide leads by identifying sales opportunities through Book of business and promote cross sale of products.

- Provide Sales training, technical support on sales concept like Business Insurance, NRI etc.

- Attend Field in bound calls from Agents, Sr. ADM’s & above and LPC’s and give technical and sales support to them on products(both current and products sold earlier), competition and resolve any queries regarding in-force policies.

- Assist Agents sell better by providing product knowledge, sales ideas, information on Company, Fund performance, Bonuses etc.

- Make calls to Agents and invite them to Offices for attending training program and any other intervention planned by Office and LPC.

- Share update of agents earning, Contest, Star level and share ideas to qualify for contests, lift their income by consistently sharing updates and opportunities available, thus keeping agents focused on LI business.

- Consistently learnabout newproducts- MLI’s and competitions. Stay abreast with market developments.

Key differentiator: Right attitude

- Passion to make a difference.

- Passion to be the trailblazer.

- Be enthused to earn high incentives and grow.

Measures of Success:

-Increase activation in the given agent segment

- Achieve the Goal Sheet provided at the start of the year

- Satisfactory& timelyresolution of query received from field.

Key competencies/skills required

- Proficient in Word, Excel, PowerPoint etc.

- Good communication skills (Oral, Written). English and Hindi

- Excellentlistening skills

- Coachable/aptitude for learning

Desired qualification and experience:Bachelor's degree or equivalent withMinimum 2 years relevant experience

📌 Manager - Sales Desk (Gurugram)
🏢 Important Company of the Sector
📍 Gurugram