Description

Job Description:

Middleware Knowledge is a must with having Tomat , Apache and robust linux application support analyst with middleware experience

4 to 7 years of experience is required

Understanding of Web Request on above Web Servers

Would be required to support release application fixes and major/minor releases

Need to possess diagnosing and solving software faults skill

Responsible to report and track post product bugs, fixes and enhancement related along with product development team

Responsible to work on updating incident, remediation task, Problem root cause analysis task in ServiceNow application

Required to participate in Change management activities

Should possess ability to communicate with end users and capture tickets/incidents related to application over phone/IM

Should be available for on-call support as needed

Responding to callouts in a timely fashion

Requirements:





BE Computer Science or related technical degree or work experience

Should have experience on working on highly available system either in on-premise hosting or cloud hosting model.

Strong communication skills and active listening

Strong teamwork ethic – willing to jump in to assist others

Accountability, Ownership and Commitment to quality and deadlines

An independent worker who will take the initiative to ensure goals are met

Ability to work under pressure with changing objectives and deadlines

Creative problem solver with strong analytical skills

Highly reliable and organized with strong attention to details, with ability to concurrently manage multiple tasks

Willing to work in shifts and weekends

📌 Infrastructure Systems Engineer III (Noida)
🏢 Recognized
📍 Noida