Skilled with 25+
years of experience and exposure on Quality Management, including Customer Quality, Quality Assurance, Quality Control & STA in Automotive Supply Chain (OEM / Tier 1)

Responsible for
Quality Management strategy deployment across site

Responsible &
accountable for quality management functional deliverables, including those of
Quality Planning, Quality Control, Quality Assurance, Quality Engineering, Customer Quality & STA

Responsible for
effective Customer Interface function including A -CSR (Proactive) and Customer
complaints & concerns (Reactive)

Responsible for
monitoring the Automotive Audit Approach including Product, Process and System
audits, LPA, VDA 6.3 and PPAP audit

Responsible for
Quality Assurance metric, including COPQ and Customer Score cards on Q
Parameters

Responsible for
driving Quality culture across site, including Improvement Projects (QCC, SGA, Kaizen)

Supporting the third
party / Customer / Certifying Body audits

Responsible for
monitoring the KPIs of functional resources

Responsible for
Training Need Identification (TNI) of functional resources