Head IP Incident Management (Hyderabad)

Head IP Incident Management (Hyderabad)

07 Aug
|
Important Business
|
Hyderabad

07 Aug

Important Business

Hyderabad

Hiring
Head IP Incident
Management for one of the largest Telecom Company at Hyderabad !!




Our client is
a British multinational telecommunications company




Designation : Head IP Incident
Management




Job Role:


- Responsible to maintain PAN India IP Network under Incident
Management activities of all the circles.

- Manage 24X7 INM Shift operations to handle P1 till P5
Network incidents effectively.

- Working on Repetitive Fault Analysis, deriving Problem
Management scope.

- Suggesting and implementing IP network design changes to
achieve network resiliency.

- Monitoring IP Network Performance and maintaining Key IP
KPIs as pre SLA.

- Maintaining database of IP Network Topology and Critical
WAN/NNI link detail including transmission detail.

- Ensure 100% adherence to INM process, ISO 20K & ISO 27K
certifications.

- Provide Necessary support to Vendor teams during consolidation
project.

- Continuous focus towards process improvement through
automation implementation.

- Build the most efficient team by :

- Enhancing Employee Engagement.

- Skill building.

- Cross domain knowledge sharing.

- Goals settings and reviews along with feedback.





- HSW awareness and regular programs.


Requirements

Competencies:

- Overall 15+ years of experience in managing telecom networks.

- Minimum 5 years of proficient experience in IP domain.

- Minimum 5 years of experience in Telecom service domain like
RAN & CORE (expected).

- Must have robust competence level and hands -on experience of
IP MPLS technology and IP protocol like BGP, OSPF, ISIS, VPN.

- Experience in handing various IP equipment like Routers,
Switches, and Firewalls.

- Should have experience in managing various vendor platform
in IP domain like Cisco, Nokia, Huawei Juniper.

- Must be having certification on Cisco/Juniper like
CCNA/CCNP/JNCIA/JANCIP or any equivalent industrial standard certification on
IP domain.

- Should have knowledge of handling NMS of IP network like
Nokia SAM server, Huawei U2000.

- Strong Understanding & knowledge in network troubleshooting,
configuration management and system integration.




Technical Qualification:

- Masters/Bachelors in Engg (E&TC; Preferred).

- IP -MPLS, IP protocol (BGP, ISIS, OSPF, MPLS), Quality of
services, 2G/3G/4G technology, SDN and NFV platforms.

- Industry standard certifications such as
CCNA/CCNP/JNCIA/JNCIP/JNCIA.

- Should have knowledge of ITIL process


📌 Head IP Incident Management (Hyderabad)
🏢 Important Business
📍 Hyderabad

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