Description

Key Responsibilities

Guest Service

- Greet guests warmly and assist them in a courteous and professional manner

- Ensure prompt and efficient service at all times

- Handle guest queries, requests, and complaints effectively

- Maintain a friendly and welcoming atmosphere

Operations

- Set up and maintain buffet/restaurant area as per brand standards

- Ensure proper table setting, clearing, and resetting

- Assist in food and beverage service (breakfast, lunch, dinner as applicable)

- Ensure all service areas are clean, organized, and well-stocked

Hygiene & Safety

- Follow food safety and hygiene standards (HACCP guidelines)

- Maintain cleanliness of workstations and dining areas

- Ensure proper handling and storage of food items

- Comply with health and safety regulations

Teamwork

- Coordinate with kitchen and other departments for smooth service

- Support team members during peak hours

- Participate in daily briefings and training sessions

Brand Standards

- Adhere to Holiday Inn Express service culture and grooming standards

- Maintain skilled appearance and behavior at all times

- Ensure consistency in service delivery as per SOPs

📌 Food & Beverage Guest Service Associate - Holiday Inn Express Hyderabad Hitec City (India)
🏢 Leading
📍 India