07 Aug
|
Recognized
|
Kolkata
07 Aug
Recognized
Kolkata
Summary:
As a CRM Executive (Account Mining & Fulfillment) at 2Coms Consulting, you will play a pivotal role in strengthening client relationships and driving recruitment success within our IT/ITES/BPS lateral hiring team. Based in Sector V, Salt Lake, Kolkata, you will act as the strategic link between client demand and our talent delivery pipeline. Your expertise in account mining, requirement forecasting, and client engagement will ensure that no opportunity is missed, while your proactive approach will keep dormant accounts active and fully leveraged. This role is critical to maximizing client utilization and maintaining 2Coms’ reputation as a trusted partner in human supply chain management.
Responsibilities:
- Conduct regular, structured calls with existing Hiring Managers to identify and capture new recruitment requirements and forecast future hiring needs.
- Serve as the primary point of contact for client coordinators, fostering strong, service -oriented relationships to position 2Coms as the preferred recruitment partner.
- Ensure all job descriptions are complete, accurately documented in the CRM, and fully prepared for the delivery team.
- Monitor client utilization and identify dormant accounts, implementing targeted engagement strategies to re -activate underutilized relationships.
- Collect, analyze, and relay interview feedback to the delivery team to enhance candidate conversion rates and streamline the hiring process.