07 Aug
|
Leading
|
Hyderabad
- Managed collection activities for overdue gold loan accounts and ensured timely recovery of outstanding dues.
- Conducted regular follow -ups with customers through calls and field visits to minimize delinquency.
- Negotiated repayment plans and resolved customer queries to improve collection efficiency.
- Monitored portfolio performance and maintained collection MIS reports.
- Coordinated with branch teams to ensure compliance with collection policies and regulatory guidelines.
- Handled pre -NPA and NPA accounts, focusing on reducing overdue balances and controlling portfolio risk.
- Supported gold loan auction processes for default cases as per company procedures.
- Maintained strong customer relationships while ensuring achievement of collection targets.
Requirements
- Graduate in any discipline (preferred).
- 1–5 years of experience in Collections, Recovery, Gold Loans, Microfinance, NBFC, Banking, or Financial Services.
- Freshers with solid communication skills may be considered for junior roles.