Job Summary

Senior Associate Bus Sys Analyst. What you will do: Lets do this. Lets change the world. We are seeking a Senior Associate Business Analyst to partner with Operations stakeholders, Product Managers, Data Scientists, and Engineers to identify, define, and deliver Generative AI solutions that improve operational efficiency, decision-making, and user experiences. This role will drive requirements discovery, business process analysis, value realization, and product delivery for AI-powered capabilities across Operations functions.

Responsibilities

- Partner with Product Managers, System Architects, Engineering, UX, AI engineers, data scientists, customers, and business stakeholders to align business analysis activities with product strategy and engineering delivery.
- Capture the voice of the customer through interviews, workshops, process assessments, and ongoing stakeholder engagement.
- Analyses current-state and future-state business processes, workflows, journey maps, and operational challenges to identify optimization opportunities.
- Identify and evaluate high-value Generative AI and automation use cases that improve business processes, operational workflows, and product capabilities.
- Define scope, business value, measurable outcomes, success metrics, and value realization plans for AI-enabled solutions.
- Translate business needs into functional and non-functional requirements, including accuracy, explainability, usability, latency, governance, security, and operational considerations.
- Collaborate with AI engineers and data scientists to document prompt workflows, retrieval requirements, user interaction patterns, data dependencies, and AI evaluation expectations.




- Break down Epics into Features and sprint-ready User Stories with clear requirements, Acceptance Criteria, Definition of Done, and business value alignment.
- Partner with Product Management and Engineering to prioritize release scope, refine Product and Release Backlogs, and ensure requirements are delivery ready.
- Work with UX teams to align process maps, user scenarios, requirements, and interaction patterns with user experience designs.
- Validate AI-generated outputs and delivered functionality against business expectations, requirements, and success metrics.
- Deliver product demonstrations, business reviews, and stakeholder presentations that communicate product value, adoption, outcomes, and improvement opportunities.
- Maintain documentation for requirements, business processes, configurations, product decisions, changes, and operational impacts.

Skills
- Must-have skills:
- Business Analysis
- Requirements elicitation
- User story development
- Process modelling
- Gap analysis
- ITSM, Change management
- GXP Validation
- Stakeholder management
- Workshop facilitation
- Agile Product Delivery
- Scrum
- Secure
- Backlog management
- Release planning
- Product lifecycle understanding
- Analytics
- Data analysis
- KPI development
- Business metrics
- Reporting
- Communication
- Executive communication
- Presentation skills
- Documentation
- GenAI-Specific Preferred Skills
- Experience with Generative AI products and solutions
- Understanding of LLMs, copilots, chatbots, and AI assistants
- Prompt engineering concepts
- AI evaluation and adoption metrics
- AI governance and responsible AI principles
- Working experience in Engineering GXP validated systems

Basic Qualifications
- Doctorate degree / Master's degree / Bachelor's degree and 5-9 years of experience.

📌 Specialist Business Analyst (Hyderabad)
🏢 Amgen
📍 Hyderabad