Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP Monitoring Tools

Good to have skills : SAP Basis Administration
Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and enhance system performance, ensuring that all applications run smoothly and efficiently. You will engage in problem-solving activities, analyze system logs, and implement solutions to maintain optimal functionality across the business landscape. Your role will be pivotal in ensuring that the technology infrastructure supports the organization''s goals and objectives effectively.

Roles Responsibilities:

- Expected to be an SME.





- Collaborate and manage the team to perform.

- Responsible for team decisions.

- Engage with multiple teams and contribute on key decisions.

- Provide solutions to problems for their immediate team and across multiple teams.

- Facilitate knowledge sharing sessions to enhance team capabilities.

- Monitor system performance and proactively address potential issues.

Professional Technical Skills:

Must To Have Skills:

- Proficiency in SAP Monitoring Tools.

- Positive To Have Skills: Experience with SAP Basis Administration.

- Strong analytical skills to diagnose and resolve technical issues.

- Familiarity with system monitoring tools and methodologies.

- Ability to work collaboratively in a team-oriented environment.

- The candidate should have minimum 5 years of experience in SAP Monitoring Tools.

- This position is based at our Kolkata office.

- A 15 years full time education is required.

Qualification 15 years full time education

📌 Application Support Engineer (Kolkata)
🏢 Accenture
📍 Kolkata