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Key Roles & Responsibilities

1. Business Development

- Generate leads for secured loans, especially Loan Against Property (LAP).
- Source business through direct sales, referrals, DSAs, brokers, and channel partners.
- Identify potential customers and convert leads into loan applications.
- Achieve monthly, quarterly, and annual sales targets.

2. Customer Relationship Management

- Build and maintain long-term relationships with existing and new customers.
- Understand customer financial requirements and recommend suitable loan products.
- Ensure high customer satisfaction through timely service and support.
- Cross-sell other banking and financial products.

3. Loan Processing & Documentation

- Collect and verify customer documents.
- Coordinate with credit, legal, technical, and operations teams for loan processing.
- Ensure compliance with company policies and regulatory requirements.
- Track applications from sourcing to disbursement.

4.



Credit Assessment Support

- Conduct preliminary assessment of customer eligibility.
- Analyze customer income, repayment capacity, and property details.
- Assist credit teams with required information for loan approval.

5. Portfolio Management

- Monitor the quality of the loan portfolio.
- Minimize delinquency and ensure timely repayments.
- Follow up with customers to reduce overdue accounts and maintain portfolio health.

6. Market Intelligence

- Keep track of competitor products, interest rates, and market trends.
- Identify recent business opportunities in the local market.
- Provide feedback to management regarding customer needs and market conditions.

Key Skills Required

- Sales and negotiation skills
- Relationship management
- Knowledge of secured loans and LAP products
- Credit and financial analysis
- Communication and presentation skills
- Documentation and compliance knowledge
- Customer service orientation

📌 Relationship Manager (Kekri)
🏢 Aye Finance
📍 Kekri