Customer Support Executive (Bengaluru)

Customer Support Executive (Bengaluru)

07 Aug
|
IonIdea
|
Bengaluru

07 Aug

IonIdea

Bengaluru

Roles and Responsibilities :

- Respond to customer cases promptly and professionally.

- Daily activation of current customer and existing customer orders

- Provide escalation support to external and internal

- Identify opportunities for process improvements and ensure these initiatives are carried through to completion.

Additional Responsibilities (Once up to speed):

- Track and report metrics

Qualifications:

- Experience in customer support or a related field.

- Experience with Cisco or a similar technology services organization.

- Strong organizational and communication skills.

- Ability to manage multiple priorities and work with cross-functional teams.

- Experience leading or training others.

📌 Customer Support Executive (Bengaluru)
🏢 IonIdea
📍 Bengaluru

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