Key Responsibilities

1. GeM Portal & Backend Operations

- Bid & Tender Management: Actively monitor, identify, and analyze relevant tenders, RFPs (Request for Proposals), and direct purchase opportunities on the GeM portal.
- Backend Processing: Handle complete end-to-end backend documentation, including compilation of technical compliance, financial bids, and necessary certificates for bid submission.
- Cataloging & Pricing: Upload, update, and manage the companys product and service catalogs on GeM, ensuring accurate pricing, specifications, and availability.
- Order Management: Track received orders, coordinate contract generation, and oversee order processing workflows within the portal timeline to avoid penalties or liquid damages.

2. OEM Coordination & Relationship Management

- MAF & Pricing Procurement: Coordinate with leading IT hardware and software OEMs to secure Manufacturer Authorization Forms (MAFs), special pricing, and customized deal registration support for specific bids.
- Technical Compliance Alignment: Work closely with OEMs to map tender technical specifications accurately with product datasheets.

3. Internal Stakeholder Coordination

- Cross-Functional Collaboration: Partner with the Technical/Pre-Sales team to validate technical compliance, and the Finance team for EMD (Earnest Money Deposit) or Bank Guarantee arrangements.
- Sales Pipeline Alignment:



Provide regular pipeline updates to the field sales and executive management teams regarding upcoming bids, current portal submissions, and won contracts.
- Delivery & Logistics Sync: Coordinate with the operations and logistics teams to ensure delivery timelines align strictly with GeM contract obligations.

4. Compliance, Reporting & MIS

- Documentation & Audit Trail: Maintain meticulous records of all submitted bids, quotes, agreements, and correspondence for internal and external audits.
- MIS Reporting: Prepare and present weekly/monthly reports on bid success rates, pipeline value, pending OEM support, and portal metrics to senior management.
- Policy Monitoring: Stay updated on changing GeM portal guidelines, procurement policies (like Public Procurement Order - Make in India preference), and financial regulations.

Key Performance Indicators (KPIs)

- Bid Submission Accuracy: Zero disqualifications due to administrative or documentation errors.
- Turnaround Time (TAT): Meeting strict internal and OEM deadlines for MAF procurement and technical mapping.
- Portal SLA Compliance: 100% adherence to GeM guidelines for order acceptance and contract processing milestones.
- Stakeholder Satisfaction: Smooth communication flow evidenced by minimal friction between OEM partners and internal units.

📌 Senior Executive - Inside Sales (New Delhi)
🏢 ccs computers
📍 New Delhi