- 4+ years in BPO with International Voice experience is preferred.
- 2+ years documented experience as Team Lead is required.
- Proficient in BPO metrics: Shrinkage, Attrition & AHT.
- Robust understanding of key customer experience metrics: NPS, Repeat, Churn, Utilization & Occupancy
Shifts: Rotational Shifts / Rotational Week offs
Notice Period: Immediate Joiner to 30 days preferred
Interested candidates please share updated CV to:
Email:
[email protected]
📌 Openings For Team Lead - Chennai
🏢 Hexaware Technologies
📍 Chennai