A Gurgaon-based BPO is hiring Customer Care & Sales Executives to handle both Indian and international customers across voice, email, and chat. Freshers and experienced candidates are both welcome to apply.

Key Responsibilities

- Handle customer queries over calls, emails, and chat, and resolve them professionally within the expected turnaround time
- Share accurate product and service information based on customer needs
- Drive sales by identifying genuine upselling and cross-selling opportunities during conversations
- Convert leads into customers while maintaining a robust focus on customer satisfaction
- Escalate complex issues to seniors or supervisors with proper context
- Maintain accurate records of all customer interactions in the CRM

Requirements

- Graduate or Undergraduate, any stream
- Freshers and experienced candidates may apply
- Excellent communication skills in English
- Basic computer knowledge

Contact Isha - (phone hidden)

📌 International/Domestic Customer Care/Sales Jobs In Gurgaon (Gurugram)
🏢 SMART VISION CONSULTANCY SERVICES
📍 Gurugram