Role & responsibilities

- To receive the Patients with a pleasant smile and wish them.
- To attend telephone calls politely and precisely adhering to telephonic etiquettes.
- To perceive if the client is a new client or an old client (Already registered).
- To get the information about purpose of visit and guide them to the concerned Consultant & department.
- To give the registration forms and help them to fill and guide them to the Medical tests.
- To collect the reference letters if any and shall duly informed to marketing team through email / phone.
- To make an entry of the referred doctors name and address in the computer.
- To make a note on the form and in the computer if the doctor referred was the primary consultant or a reference letter from other sources.
- To check whether the client has filled all relevant data in the registration form.
- To collect the fees for registration and prepare the receipt and handover to them.
- To give the registration from to the patients.
- To handover the client folder to the concerned OPD.
- To see if the client is a new client or an old client (Already registered.), if is an old client inform the Client (Patient) file number to MRD and receive the file.
- To capture the source of awareness of the customer
- To guide the visitors to the concerned room / departments.
- To provide information regarding various services offered and about preventive medical health check-ups.
- To answer various queries of the customer




- To maintain Consultants / Doctors appointment schedule.
- To prepare the Daily statistics report
- To maintain relevant registers in their respective areas.
- To adhere to the safety norms of hospital and to follow both customer / staff safety.
- To maintain proper decorum during working hours as per company standards.
- To collect service feedback form from the customer
- Handle all registration and billing related activity at the front offce.
ensure less Waiting time for registration should be below 5 min
Schedule appointment for doctors consultation, health checks and other services.
- Cosrdinating patients in consultation,CT, MRI ,ultra souncd,xray, ecg, phlebo
Receive payment and reconcile all commercial transactions,
Pass discounts as per discount policy.
- Handle queries on phone or in person, pick up phone calls within 3 rings .
- Pre appointment calling for all Adoc appointment as per process and pre registraton for new customers.
- Grooming, Uniform Adhrenece, Attendance Discipline
- Knowledge of Service Lines & Processes
- Upselling activities to generate business
Multitasking - Assisting other departments in clinics, as & when required
- Customer Engagement Program.

- Perks and perks

Best in insdutry

Interrested candidate is directly attend interview in the below addrees.

Orbit Diagnostic cente

Beside karthikeya orthocare

Nehru road

Proddatur, Kapada-dist

conatct -(phone hidden)

📌 Walk-in || Front Office Executive (Proddatur)
🏢 Orbit diagnostic centre
📍 Proddatur