Your Profile

- Overall experience needed-14-16 years only
- Application Maintenance Service Delivery Management Robust experience managing large AMS engagements and ITIL-based service operations.
- AI, Automation Digital Transformation Expertise in GenAI, Automation, AIOps, ZeroOps, Agentic AI, and industrialization frameworks.
- Continuous Improvement Cost Optimization Lean Six Sigma mindset with proven success in productivity improvement, cost reduction, and margin enhancement.
- Financial Business Acumen Experience in contribution margin management, ROI tracking, business case development, and delivery economics.
- Leadership Stakeholder Management Ability to influence CXOs, delivery leaders, and cross-functional teams in global, multi-technology environments.

Your Role
- Drive Delivery Transformation Lead productivity improvement initiatives across AMS engagements using GenAI, Agentic AI, Automation, AIOps, ZeroOps, FMA,



and Left Shift methodologies.
- Improve Contribution Margin Identify and execute cost optimization, efficiency, and continuous improvement initiatives to enhance profitability and delivery economics.
- Lead Industrialization Adoption Drive adoption of Industrialized Assets Services, ensuring asset utilization, ROI realization, and change management across engagements.
- Execute AI-Led Transformation Programs Define, deploy, and govern AI-powered use cases and transformation programs to deliver measurable business outcomes.
- Govern Service Excellence Stakeholder Engagement Partner with delivery leaders, account teams, and client stakeholders to ensure KPI/SLA adherence, operational excellence, and transformation success.

📌 Transformation Manager (Navi Mumbai)
🏢 Capgemini
📍 Navi Mumbai