• Recruit qualified agents

• Conduct weekly / monthly meeting to review performance, disseminate Company

information , address common problems and concerns and rally the team to

achieve goals

• Set weekly production target for team of agents

• Identify agents development needs and work with Training Department to

schedule appropriate technical , product and skills training

• Accompany agents on customer visits to support and improve sales skill

• Develop agents in line with career development / training requirements of the

Company

• Responsible for the activisation of the agents

• Motivate by providing support , recognizing positive performers and arranging

appropriate team-building activities

• Review agent performance against target and identify training needs

• Ensure agents work in accordance with Company standards, the regulation and

ethics and maintain licensed status

• Make necessary decisions based on agent performance

• Handle complaints in a timely and professional manner

• Host events for customers to develop new and long-term relationship

📌 Chief Business Manager-CBM (Cuttack)
🏢 Bharti AXA Life Insurance
📍 Cuttack