Role & responsibilities

Lead Generation: Make outbound calls to cold and warm leads generated through digital campaigns or walk-ins.

Course Counseling: Explain technical automation training programs, course modules, fee structures, and career perks to students and graduates.

Query Resolution: Answer inbound questions via phone, email, or WhatsApp regarding class schedules and certifications.

Follow-Ups: Track daily leads and execute regular follow-up calls to nurture prospective applicants.

Data Management: Update call statuses, lead stages, and student notes accurately in the CRM system.

Target Achievement: Meet or exceed monthly admission and enrollment goals.

Preferred candidate profile

High school Diploma or equivalent.
Excellent verbal and written communication skills.
Ability to follow scripts and guidelines to deliver an effective sales pitch. Basic computer knowledge for data entry.
Ability to build rapport with potential customers.
Organizational and time management skills.

📌 Telecalling Executive (Pune)
🏢 I-CAP Automation
📍 Pune