ROLES AND RESPONSIBILITIES

- Take complete ownership of the Quality strategy, vision, and roadmap across Emaar India's project portfolio, aligning site-level execution with corporate and, where applicable Pan India, as per the industry best practices & International Quality standards.
- Design, implement, and continuously upgrade the organization's Quality Management System (QMS), including SOPs, Inspection & Test Plans (ITPs), stage-wise checklists, and quality benchmarks for civil, structural, MEP, faade, and finishing works.
- Own compliance with GFC drawings, approved specifications, and design intent; act as the final escalation authority preventing unauthorized deviations across all projects.
- Lead a structured program of quality audits, mock-ups, and snag inspections internal, third-party, and independent across all sites, and drive closure of Non-Conformity Reports (NCRs) to root cause.
- Oversee material testing, lab certifications, and vendor/factory quality inspections, ensuring all materials, systems, and equipment meet approved standards before deployment on site.
- Own quality oversight of testing & commissioning activities, ensuring all building systems perform as per design intent and statutory norms prior to handover.
- Coordinate with Design, Structural, and MEP consultants to resolve quality-related design issues, drive root cause analysis, and implement corrective design changes where required.




- Define and enforce contractor and vendor quality benchmarks pre-qualification criteria, quality clauses in contracts, SLAs, and KPI-linked performance evaluation in coordination with Contracts and Procurement.
- Track contractor and site-level quality performance through structured MIS dashboards and KPIs (defect rates, NCR closure timelines, audit scores, customer-reported snags), reporting periodically to the Head of Operations.
- Build and lead the entire Quality function (corporate and project-level Quality Managers/Engineers) as a business leader, driving capability building, training calendars, org structure, and succession planning.
- Design and roll out organization-wide quality training programs for internal teams, consultants, and contractor/vendor workforce, embedding a culture of first time-right execution.
- Champion adoption of digital quality tools BIM-linked quality tracking, mobile inspection apps, quality dashboards to drive data-led decision-making and transparency across the portfolio. Coordinate with the HSE function to ensure quality and safety standards are aligned and jointly enforced at the site level, without conflict in audit or reporting protocols.

Desired Candidate Profiles:

- BE-Civil with 20 to 25 years of experience of Quality Control/Assurance in Real Estate/Construction Industry.

- Should be leading Quality function of leading real estate organization at least for last 5 years.

📌 Quality Head (Real Estate) (Gurugram)
🏢 Emaar India
📍 Gurugram