Job Title: Finance Manager Duties & Taxes

Job Summary:

The Finance Manager Duties & Taxes leads the duty tax function (e.g., accounting for GST/VAT, customs, excise) with accountability for compliance, controls, reconciliations, and governance. The role manages a team, drives stakeholder alignment across business units and regions, and delivers process transition and continuous improvement using Quality Decision Making (QDM) and Six igma/Lean methodologies.

Note: This is a functional role within record-to-report (RTR) and is not a taxation-specific role.

Key Responsibilities

1. Leadership & People Management

- Build, lead, and mentor a high-performing Duties & Taxes team (accountants/clerical associates).
- Set goals, conduct performance reviews, and develop capability through coaching and structured training.
- Establish transparent RACI, workload balancing, and succession plans; foster a culture of ownership, accuracy, and continuous improvement.

2. Stakeholder Management & Governance

- Engage senior stakeholders (Finance Leadership, Ship-to-Collect, Clearance) to align on policies, transaction treatment, and risk appetite.
- Represent the function in PMO forums; present dashboards, issue logs,and remediation plans.
- Manage external relationships with consultants &auditors;ensure proactive communication on complex or ambiguous matters.

3. Compliance, Accounting & Controls

- Ensure timely and accurate reporting & accounting treatment of customs duties & taxes at clearance, and reconciliations of re-billing to external customers.
- Oversee GL integrity: provisions, accruals, true-ups, journal approvals, and Balance Sheet reconciliations.
- Maintain robust internal controls (segregation of duties, approvals, data quality checks) and audit readiness.

4. Process Transition (QDM / Six Sigma)



& Continuous Improvement

- Lead transition of duties & taxes processes to new operating models (e.g., insourcing).
- Apply QDM principles for decision quality; use Six Sigma/Lean (DMAIC, SIPOC, value stream mapping) to eliminate defects, reduce cycle time, and standardize SOPs.
- Define future-state process maps, SLAs/OLAs, control matrices, and automation opportunities (templates, validations, bots).

5. Technology & Data

- Partner with IT on system design and configurations.
- Enhance data integrity via standardized templates, validations, and reconciliations; enable self-service analytics (PowerBI/Excel).
- Implement exception monitoring and metric dashboards for proactive risk management.

Required Skills & Qualifications

- Team/People Management: 5+ years leading finance teams; strong coaching,feedback, and performance management skills.
- Stakeholder Management: Ability to influence senior leaders and manage cross-functional decision-making and escalations.
- Process Excellence: Demonstrated QDM application and Six Sigma/Lean experience (DMAIC, Kaizen, root-cause analysis).
- Accounting: Solid understanding of accounting principles, GL controls, and reconciliations.
- Tools: ERP (SAP/Oracle/MS Dynamics), Advanced Excel (PivotTables, lookups,Power Query), and dashboarding (Power BI preferred).
- Attributes: Analytical rigor, structured problem-solving, clarity in

communication,



high attention to detail, and deadline discipline.

Education/Experience:

• Bachelors/Masters in Accounting/Finance.

• Professional qualification preferred (CA/CPA/ACCA or equivalent).

• 8-12 years in Finance roles, with at least 3-5 years in people leadership and process transition.

Preferred Qualifications:

• Experience in Shared Services/GBS or large-scale ERP module rollouts.

• Exposure to internal/external audits and remediation of control gaps.

• Certification in Lean/Six Sigma (Green Belt/Black Belt) and familiarity with QDMframeworks.

KPIs & Performance Metrics

• Compliance Timeliness: % returns/payments on time; zero missed deadlines.

• Accuracy & Control: Error rate in postings; aged reconciling items; audit query closure time.

• Process Eiciency: Cycle-time reduction for filings/reconciliations; touchpoints automated; SLA adherence post-transition.

• Stakeholder Satisfaction: Feedback from Finance/Stakeholder leadership; SteerCo action item closure rates.

• Team Health: Attrition, internal mobility, training completion, and skill certification.

• Decision Quality: QDM usage in key decisions; documented decision logs with outcomes and benefits realized.

Role Deliverables (First 90-180 Days)

• Function charter with governance model (SteerCo cadence, KPIs, risk register).

• Current vs. future-state process maps with SOPs, RACI, and control matrices.

• Transition plan (knowledge transfer schedule, SLAs, hypercare) with defined stabilization criteria.

• Dashboard pack (compliance, reconciliations, exceptions) and monthly leadership reporting.

• Continuous improvement pipeline with quantified benefits.Role & responsibilities

📌 Manager Accounting and Controls (Hyderabad)
🏢 FedEx
📍 Hyderabad