Interview Invitation | Customer Service Associate International Voice | Amazon Pune

Dear Candidate,

Thank you for your interest in Amazon. We are pleased to invite you for an in-person interview for the role of Customer Service Associate International Voice at our Pune location.

Role Details

- Role: Customer Service Associate – International Voice
- Location: Wadgaon Sheri, Pune
- Experience: 0–5 Years (Freshers Welcome)
- Job Type: Work From Office
- Salary: 3.2 – 4.2 LPA + Allowances (based on interview performance)
- Education: Minimum 12th Pass
- Employment Type: Permanent role on Amazon payroll with employee benefits

Eligibility Criteria

- Must be based in Pune/PCMC
- Comfortable working night shifts
- Strong English communication skills
- Full-time pursuing students are not eligible

Interview Details

- Date: Apply to receive this information
- Time: 9:00 AM – 2:00 PM
- Venue: Amazon Development Center, B-2, Nagar Rd, Somnath Nagar, Wadgaon Sheri, Pune, Maharashtra 411014
- Source Reference: Please mention Naukri eHire at the venue

What to Bring

- Updated Resume
- Government Photo ID Proof
- Educational Documents (if available)
- Pen and notepad

Interview Process





- HR Screening + Behavioral Assessment + Final Discussion

All rounds will be completed on the same day.

Please mention Naukri eHire at the venue.

Job Description

Key Responsibilities

- Handle customer queries and provide effective resolutions through voice support.
- Deliver a high-quality customer experience while adhering to process standards.
- Understand customer concerns and resolve issues efficiently.
- Maintain productivity, quality, and service level expectations.

Required Skills

- Excellent verbal and written English communication skills
- Strong comprehension and problem-solving abilities
- Positive typing and computer skills
- Familiarity with Windows, Outlook, and internet applications
- Ability to prioritize tasks and manage time effectively
- Customer-focused, organized, and action-oriented mindset

Preferred Profile

- Self-motivated and quick learner
- Able to work independently with minimal supervision
- Comfortable in a fast-paced, high-energy environment
- Strong analytical and customer service orientation

We look forward to meeting you and wish you the very best for your interview.

Regards,
Naukri eHire

📌 International Customer Care Executive (Pune)
🏢 Naukri E-hire Campaign
📍 Pune