Role Overview

We are seeking a detail-oriented Security Analyst to join our team. This role requires vigilance and focus to monitor, assess, and respond to security alarms and incidents. A high level of professionalism is expected, alongside excellent communication skills to ensure incidents are appropriately escalated and recorded.

Responsibilities

- Real-time monitoring and assessment of security alarms and systems.
- Prompt and efficient response to security incidents and alarms.
- Escalation of security incidents to the appropriate personnel based on severity and urgency.
- Documentation of incidents, including maintaining logs and preparing incident reports.
- Performing other duties as assigned by the SOC Manager.

Qualifications

- Bachelors degree in any related field.
- Excellent communication skills, with fluency in written and spoken English.
- Familiarity with computer systems and a basic understanding of security systems.
- Ability to work both independently and collaboratively in a team environment.




- Willingness to work flexible hours, including weekends, holidays, and rotating shifts.
- Ability to handle highly confidential information.
- Strong decision-making skills in various situations.
- 0-2 years of experience in a call center, customer service, or related role.
- Prior experience with alarm monitoring or security systems is a significant advantage.

What We Offer

- Huge opportunity for professional growth as we expand across multifamily, new vertical markets, strategic partnerships, and enterprise accounts
- Chance to make a real impact at the forefront of AI-driven security innovation
- Competitive compensation package with commission tied to retention and expansion
- Equity stock options
- Comprehensive health and wellness perks
- Unlimited PTO
- Remote-first work environment
- Direct access to leadership in a high-growth, venture-backed company.

📌 Security Analyst (Bengaluru)
🏢 Hakimo
📍 Bengaluru