Position: Regional Service Assurance Manager
Experience: 67 Years
Location: Mumbai
CTC: 8–10 LPA
Industry: Telecom / ISP / Enterprise Connectivity
Key Responsibilities:
- Ensure high service availability and SLA compliance.
- Manage customer escalations and incident resolution.
- Coordinate with NOC, Network, and Field Operations teams.
- Drive operational efficiency and service excellence.
- Monitor performance metrics and service delivery standards.
Preferred Profile:
- Experience in Telecom / ISP operations.
- Robust leadership and stakeholder management skills.
- Expertise in Service Assurance and Operations Management