07 Aug
|
Fish Foodie Club
|
Coimbatore
07 Aug
Fish Foodie Club
Coimbatore
Roles and Responsibilities
- Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and qualified manner.
- Provide accurate information on products/services to customers, addressing their needs and preferences.
- Identify opportunities to upsell/cross-sell relevant products/services based on customer requirements.
- Escalate complex issues to senior team members or supervisors when necessary.
- Maintain records of all interactions with customers using CRM software.
📌 Walk-in || Customer Care Executive (Coimbatore)
🏢 Fish Foodie Club
📍 Coimbatore