Key Responsibilities

- Make outbound calls to existing and potential customers.
- Inform customers about new jewellery collections, offers, events, and promotions.
- Generate store walk-ins and appointment bookings.
- Follow up with customer inquiries and leads.
- Maintain accurate customer records and call logs.
- Handle customer queries politely and professionally.
- Coordinate with the store team to ensure a seamless customer experience.
- Achieve daily calling and appointment targets.

Eligibility

- Qualification: 12th Pass / Graduate.
- Experience: 13 years in Telecalling, Customer Service, BPO, or Retail.
- Freshers with excellent communication skills may also apply.

Skills Required

- Excellent communication skills in English, Hindi, and Gujarati.
- Strong customer service and convincing skills.
- Valuable telephone etiquette.
- Basic knowledge of MS Office.
- Positive attitude and target-oriented approach.

Preferred Industry

- Jewellery
- Retail
- BPO/Call Center
- Banking
- Hospitality
- Customer Service

📌 Tele Caller (Gandhinagar)
🏢 Titan Company
📍 Gandhinagar