Role & responsibilities

- Collect payments through cash, card, UPI, bank transfer, and other approved modes.
- Reconcile guest payments with invoices and maintain accurate payment records.
- Coordinate with the Accounts team regarding payment discrepancies and outstanding balances.
- Maintain front office records, guest documents, and daily reports.
- Manage inventory of operational supplies.
- Monitor stock levels and raise purchase requisitions when required.
- Receive, verify, and issue inventory items while maintaining proper stock details
- Prepare daily cash collection, payment, and inventory reports for management
- Follow company policies, SOPs, and internal control procedures

Preferred candidate profile

- Positive communication and customer service skills.
- Knowledge of billing and payment reconciliation.
- Inventory and store management knowledge.
- Proficiency in MS Office and computer skills.
- Knowledge of hotel management software is an added advantage.
- Attention to detail and strong organizational skills.
- Ability to work in shifts and handle multiple tasks efficiently.

📌 Front Office Coordinator (Sri City)
🏢 Tokyo Ryokan
📍 Sri City