87965 43267
Department: RDIN - IT ServiceDesk Coordinator

1. Procurement & Purchase Requisitions (PR):

- Make Purchase Requisitions (PRs) in SAP system for IT hardware, software, and service renewals.
- Activities included vendor coordination, quotation comparison, preparing approval notes, and ensuring alignment with CAPEX/OPEX budgets.

2. IT Invoicing & Financial Processing:

- Processing IT invoices related to procurement, renewals, and services in SAP system.
- Coordinated with finance team and vendors to ensure accurate submission and timely payment release.

3. Vendor Coordination & IT Operations Support:

- Regularly coordinated with vendors through calls and emails to obtain quotations, confirm deliveries, and track procurement requests.
- Compose approval mails for current procurement and other IT requirements.
- Assist in resolving vendor queries and supported procurement follow-ups for delayed deliveries.

4. Employee Onboarding & Offboarding:

- Compose and sent onboarding emails for new joiners,



created IT access requests, and added them to required mailing groups.
- Process IT clearance and exit approvals for resigned employees, ensuring all assets and accesses were closed.

5. Access Management:

- Processing Access requests of user in the related systems.
- Ensured timely approvals from IT heads and verified user access permissions as per internal policies.

6. IT Asset & Financial Record Maintenance:

- Work on Fixed Asset Register (FAR) reconciliation and validation to ensure accuracy before submission.
- coordinate with the finance team and verify asset details for audit readiness.

7. ServiceNow Ticket Handling:

- Work on ServiceNow tickets, addressing user issues related to access, asset allocation, and IT support.

Note: Interested candidate can apply on [email protected] or else call me at 87965 43267

📌 It Service Desk Coordinator (Mumbai)
🏢 TeamLease
📍 Mumbai