Job Title: Customer Care Executive Voice Process

Company: Tech Mahindra

Location: Vile Parle (East), Mumbai

Job Type: Full-Time

Job Description

We are hiring Customer Care Executives for a leading Banking Voice Process.

Key Responsibilities:

- Handle inbound customer calls professionally.
- Resolve customer queries and provide appropriate solutions.
- Process customer requests and transactions.
- Deliver excellent customer service.
- Cross-sell products/services as per business requirements.

Eligibility Criteria

- Graduate or Undergraduate.
- Freshers and candidates with 1-2 years of Customer Service experience are welcome to apply.
- Positive communication skills in English & Hindi.
- Marathi/Gujarati language proficiency is an added advantage.
- SVAR Score: 48+ (Mandatory).
- Basic computer knowledge.

Salary

- Freshers: Up to 2 LPA
- Experienced Candidates: Up to 3 LPA (based on experience, communication skills, and assessment)

Interview Process

- HR Screening
- SVAR Assessment
- Client Interview

Work Location

Vile Parle (East), Mumbai

Interested candidates can apply now or share their updated resume on (phone hidden) HR Hemlata for further processing.

📌 Customer Care Executive Voice Process (Mumbai)
🏢 Tech Mahindra
📍 Mumbai