Senior Merchandiser – Apparel Manufacturing (Men’s Bottomwear)

Location: Mumbai, Maharashtra

Department: Merchandising

Employment Type: Full-time

Reports To: Director / Business Head

Key Responsibilities

Buyer & Customer Management

* Act as the primary point of contact for assigned buyers.

* Manage customer enquiries, quotations, order confirmations, and approvals.

* Build long-term buyer relationships through proactive communication.

* Ensure timely updates on production status and shipment schedules.

Order Management

* Handle the complete order lifecycle from purchase order to shipment.

* Prepare and maintain Time & Action (T&A;) calendars.

* Monitor milestones and proactively resolve delays.

* Coordinate order execution across departments.

Sampling & Product Development

* Coordinate development, fit, PP, size-set, TOP, and shipment samples.

* Follow up on buyer comments and ensure timely approvals.

* Work closely with design and production teams during product development.

Fabric, Trim & Vendor Coordination

* Coordinate fabric and trim sourcing and follow-up.

* Track supplier commitments and ensure on-time deliveries.

* Develop and maintain solid vendor relationships.

* Resolve material shortages and supplier issues.

Production Coordination

* Liaise daily with production teams and external manufacturing units.

* Monitor production progress against plan.

* Escalate delays and implement recovery plans.

* Support capacity planning and production scheduling.

Quality Coordination

* Work closely with QA/QC teams to ensure quality compliance.

* Coordinate inspections and approval processes.

* Drive corrective actions for quality issues.

Documentation & Reporting

* Prepare BOMs, purchase orders, production reports, and MIS.





* Maintain accurate ERP records.

* Generate daily, weekly, and monthly reports.

* Ensure documentation accuracy and completeness.

Shipment & Dispatch

* Coordinate dispatch planning and shipment documentation.

* Ensure on-time deliveries as per buyer commitments.

* Work with logistics partners to resolve shipment issues.

Continuous Improvement

* Identify opportunities to improve merchandising processes.

* Support SOP implementation and process standardization.

* Contribute to operational efficiency and cost optimization initiatives.

Technical Skills

* Apparel Merchandising

* Buyer Communication

* Vendor Management

* Production Coordination

* Order Management

* Product Development

* T&A; Calendar Management

* Critical Path Management

* Garment Construction

* Fabric & Trim Knowledge

* BOM Preparation

* Costing

* Production Planning

* Capacity Planning

* Quality Coordination

* Shipment Coordination

* ERP Systems (PGSOL experience preferred)

* Advanced Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP)

* Google Sheets

* MIS Reporting

Core Competencies

* Excellent communication skills

* Strong negotiation ability

* Ownership mindset

* High attention to detail

* Problem-solving capability

* Time management

* Multi-tasking

* Analytical thinking

* Leadership and team coordination

* Customer-centric approach

* Accountability

* Ability to work under pressure

Key Performance Indicators (KPIs)

* On-time order execution

* T&A; adherence

* Buyer satisfaction

* On-time sample approvals

* Vendor performance

* Production follow-up efficiency

* Documentation accuracy

* ERP data accuracy

* Order delay reduction

* Quality issue resolution

* Shipment adherence

* Cross-functional coordination

📌 Senior Garment Merchandiser (Mumbai)
🏢 Spencers (Shield)
📍 Mumbai