Job Description Area Executive (Corporate Gifting)
Position Title
Sales Executive – Corporate Gifting (West Region)
Department
Corporate Gifting Sales
Reporting To
Manager – Corporate Gifting
Location – Mumbai
Position Summary
We are seeking a dynamic and result-oriented Sales Executive to drive business growth for our Corporate Gifting division across the West Region of India. The incumbent will be responsible for developing new business opportunities, managing key corporate accounts, generating revenue, and executing end-to-end corporate gifting solutions for clients. The role requires strong relationship management, consultative selling skills, and the ability to manage large-scale gifting projects from inquiry to delivery.
Key Responsibilities
Business Development & Sales
- Identify and acquire new corporate clients across the West Region.
- Generate leads through networking, referrals, market research, cold calling, and industry events.
- Develop and implement regional sales strategies to achieve revenue and profitability targets.
- Present corporate gifting solutions tailored to client requirements and budgets.
- Build a solid pipeline of prospects and convert opportunities into business.
Account Management
- Manage and grow relationships with existing corporate accounts.
- Act as the primary point of contact for key customers.
- Conduct regular client meetings to understand business needs and identify upselling opportunities.
- Ensure high customer satisfaction and long-term client retention.
End-to-End Project Coordination
- Handle the complete sales cycle from inquiry generation to order closure and payment collection.
- Coordinate with sourcing, product, operations, logistics, and finance teams for seamless order execution.
- Monitor order status and ensure timely delivery of gifting solutions.
- Resolve customer issues and ensure smooth project execution.
Market Intelligence
- Track market trends, competitor activities, and new product opportunities.
- Gather customer feedback and provide inputs for product development and portfolio enhancement.
- Identify seasonal and festive gifting opportunities to maximize sales.
Sales Reporting
- Prepare sales forecasts, pipeline reports, and business reviews.
- Meet monthly, quarterly, and annual sales targets.
Key Performance Indicators (KPIs)
- Revenue achievement against assigned targets.
- New client acquisition.
- Account growth and retention.
- Conversion rate of opportunities.
- Collection efficiency and payment realization.
- Customer satisfaction and repeat business.
- Regional market penetration.
Required Qualifications
- MBA in Marketing, Sales, or related field.
- 3–8 years of experience in B2B sales in corporate gifting preferably in FMCG industry
Required Skills & Competencies
- Strong sales and negotiation skills.
- Excellent communication and presentation abilities.
- Relationship-building and account management expertise.
- Knowledge of corporate gifting products and industry trends.
- Ability to manage multiple projects and tight deadlines.
- Commercial acumen and problem-solving skills.
- Proficiency in MS Office and CRM tools.
- Willingness to travel extensively across North India.
What Success Looks Like
- Consistently achieving and exceeding sales targets.
- Building a strong network of corporate customers across North India.
- Delivering exceptional customer experience and repeat business.
- Contributing significantly to the growth of the Corporate Gifting channel.
📌 Area Executive - Corporate Gifting (Mumbai)
🏢 ITC
📍 Mumbai