Job Title Team Leader - TelesalesReports to Sales Manager Job Summary This is a full-time on-site role for a Team Leader - Telesales at Digital Mantraaz located in Chennai The Team Leader - Telesales will be responsible for overseeing and driving the performance of a telesales team ensuring that sales targets are met and exceeded while maintaining high levels of customer service This role involves training coaching and motivating the sales team as well as monitoring daily operations to improve efficiency and effectiveness The Team Leader will play a key role in developing strategies for lead generation improving sales scripts and ensuring compliance with company policies and regulations Key Responsibilities Leadership Team Management Lead mentor and manage a team of telesales executives to ensure consistent achievement of sales targets Provide training on digital marketing services sales techniques and product knowledge Conduct regular team meetings and one-on-one sessions to monitor performance and provide actionable feedback Assist team members in closing complex deals and resolving customer concerns Sales Strategy Target Achievement Develop and implement sales strategies tailored to the digital marketing landscape Set clear sales targets daily weekly monthly and ensure the team consistently meets or exceeds them Collaborate with the Sales Manager and Marketing team to align telesales efforts with broader digital marketing campaigns Monitor individual and team sales performance adjusting strategies to address performance gaps Digital Marketing Knowledge Stay up to date with the latest trends in digital marketing including SEO SEM PPC content marketing social media advertising and analytics Educate the team on the perks and features of the company s digital marketing services ensuring they can clearly communicate these to prospects Support the team in tailoring pitches based on client industry and specific digital marketing needs Client Acquisition Relationship Management Oversee the telesales process from lead generation to closing deals ensuring a smooth transition to account managers or the operations team Maintain relationships with key clients assisting with upsell or cross-sell opportunities Handle escalated client inquiries and resolve any issues related to sales Performance Tracking Reporting Track KPIs such as call volume conversion rates client acquisition and revenue generation Prepare and present sales performance reports to the Sales Manager Identify areas for improvement and implement strategies to boost sales efficiency and effectiveness Process Improvement Optimization Continuously seek ways to improve telesales processes to enhance team productivity Work with the operations and marketing teams to ensure alignment between sales pitches and service delivery Implement tools and technologies to improve lead management reporting and overall sales processes Required Skills Qualifications Proven experience in telesales leadership preferably in a digital marketing or technology-based company Strong understanding of digital marketing services including SEO SEM PPC and social media marketing Demonstrated ability to lead and inspire a sales team to achieve goals Excellent communication and interpersonal skills with the ability to engage clients at various levels Strong organizational and multitasking abilities Proficiency in CRM software and MS Office Suite Preferred Qualifications Bachelor s degree in Marketing Business or a related field Prior experience in the digital marketing industry particularly in a sales or business development role Certifications in digital marketing tools or platforms Google Ads Facebook Blueprint etc Key Competencies Leadership Team Building Sales Negotiation Skills Deep Knowledge of Digital Marketing Trends Analytical Data-Driven Approach Client Focus Relationship Management Motivation Performance Coaching Work Conditions Full-time and Office-based company Employees at the company enjoy a weekly schedule that includes one day off each week Location Chennai Regards Lilly R (phone hidden) Job Types Full-time Permanent Pay 25 000 00 - 35 000 00 per month Work Location In person

📌 Telesales Executive (Tamil Nadu)
🏢 Digital Mantraaz
📍 Tamil Nadu