Walk in Drive 29th Nov Saturday Venue Moneyview Limited 4th Floor Novel Tech Park 46 4 Hosur Road Kudlu Gate Garvebhavi Palya Bengaluru Karnataka 560068 Contact Person Nikita HR (phone hidden) Job Summary We are looking for a detail-oriented and empathetic Customer Support Executive to handle customer queries and complaints primarily over inbound calls with a focus on compliance and quality The ideal candidate should have prior experience in a regulated industry BFSI FinTech Telecom etc be comfortable dealing with sensitive information and demonstrate excellent written communication skills Key Responsibilities Manage incoming calls and make outbound calls to resolve customer queries effectively Identify and understand customer needs to ensure high satisfaction Build and maintain trust with customers through skilled communication Provide accurate complete and timely information using appropriate tools and methods Handle customer complaints offering effective solutions and timely follow-ups Maintain records of customer interactions and update customer accounts Follow standard communication procedures guidelines and company policies Go the extra mile to actively engage and retain customers Key Requirements Minimum 2 years of experience in customer support in a regulated industry FinTech BFSI Insurance Telecom etc Excellent communication and comprehension skills Strong attention to detail tone and accuracy in responses Job Type Full-time Pay 18 000 00 - 25 000 00 per month Work Location In person

📌 Customer Support Executive (cse) (Karnataka)
🏢 MoneyView
📍 Karnataka