Who we are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the 1 sales onboarding and training product We re honoured to be recognized as a Leader in the first-ever Forrester Wave TM Revenue Enablement Platforms Q3 2024 Job Snapshot IT Solution Architect is a senior-level role responsible for the design advanced troubleshooting and management of an organization s critical IT infrastructure with a focus on cloud security and enterprise systems This role serves as the final escalation point for complex technical issues and drives strategic project This role requires deep expertise in networking cloud platforms Microsoft and Google Cloud enterprise security mobile device management Jamf and automation via scripting What s in it for you Advanced Troubleshooting Problem Resolution Serve as the final escalation point for complex incidents related to network outages security breaches M365 issues and cloud infrastructure problems Conduct root cause analysis RCA and implement long-term solutions Infrastructure Design Implementation Lead the design planning and execution of enterprise-level IT projects including network upgrades cloud migrations Azure GCP security tool deployments and system integrations Security Compliance Management Develop and enforce robust security measures and policies Configure and manage firewalls VPNs access controls and multi-factor authentication MFA Monitor security alerts and lead incident response efforts Cloud Platform Administration Manage and optimize services within Microsoft 365 and public cloud platforms Azure GCP AWS Implement governance monitor performance and ensure cost efficiency Device Access Management Administer identity and access management IAM systems and Single Sign-On SSO solutions Manage corporate device fleets using Mobile Device Management MDM platforms like Jamf ensuring security patching and configuration compliance for macOS and other endpoints Automation Process Improvement Utilize scripting e g Python PowerShell Bash and automation tools to streamline routine tasks manage infrastructure as code and improve overall operational efficiency Mentorship Documentation Provide guidance and mentorship to L1 and L2 engineers Create and maintain comprehensive technical documentation standard operating procedures SOPs and network diagrams Vendor Collaboration Liaise with external vendors and third-party support teams to resolve specialized hardware or software issues We d love to hear from you if you have Proven experience 8 - 15 yrs Strong experience in Cloud Infrastructure MDM JAMF Scripting knowledge Escalation cloud platform administration Our culture accolades As an organization it s our priority to create a highly engaging and rewarding workplace We offer tons of awesome perks and many opportunities for growth Our culture reflects our employee s globally diverse backgrounds along with our commitment to our customers and each other and a passion for excellence We live up to our values DAB Delight your customers Act as a Founder and Better Together Mindtickle is proud to be an Equal Prospect Employer All qualified applicants will receive consideration for employment without regard to race colour religion sex national origin disability protected veteran status or any other characteristic protected by law Your Right to Work - In compliance with applicable laws all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire We may use artificial intelligence AI tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses These tools assist our recruitment team but do not replace human judgment Final hiring decisions are ultimately made by humans If you would like more information about how your data is processed please contact us

📌 It Solution Architect (Pune)
🏢 Mindtickle
📍 Pune