An automotive service advisor acts as a liaison between customers and the service department ensuring effective communication and customer satisfaction Key Responsibilities Greet customers and assess their service needs Explain automotive services and repairs to customers Provide estimates for service costs and timeframes Schedule service appointments and manage the service calendar Follow up with customers regarding service status and completion Handle customer complaints and resolve issues professionally Maintain accurate records of customer interactions and service history Skills Required Solid communication and interpersonal skills Knowledge of automotive systems and repair processes Customer service orientation Organizational and multitasking abilities Proficiency in using service management software Work Environment Typically employed in automotive dealerships repair shops or service centers May require working in a fast-paced environment with varying customer demands Education and Experience Minimum 4-year diploma or 4-year degree in Automobile Engineering or Mechanical Engineering 5 to 10 years with premium luxury automotive brands as a Service Advisor with either Audi or Volkswagen group Skoda BMW Mercedes-Benz Porsche Lexus from premium Luxury Supercar This role is crucial for ensuring that customers receive quality service and that their automotive needs are met efficiently Job Types Full-time Permanent Pay 40 000 00 - 60 000 00 per month Benefits Cell phone reimbursement Work Location In person

📌 Service Advisor (Maharashtra)
🏢 GALAXY AUTO WORKS
📍 Maharashtra