Job Title General Manager - Hospitality GM Hospitality Location Nirwana Square One Kharar Punjab Employment Type Full-time Senior Leadership Role About the Role We are seeking an experienced and dynamic General Manager - Hospitality to lead and oversee all hospitality operations at Nirwana Square One a fast-growing lifestyle and entertainment plaza comprising restaurants food court hotel and cinema The ideal candidate will have strong multi-unit hospitality leadership experience with deep exposure to F B operations hotel management entertainment leisure formats and overall commercial performance management Key Responsibilities Operations Management Lead end-to-end operations of restaurants food court hotel and cinema within the plaza Ensure smooth daily operations with consistent service quality hygiene and safety standards Develop and implement SOPs across all hospitality verticals Monitor and improve guest experience and satisfaction scores Food Beverage Leadership Oversee all F B outlets including fine dining QSRs cafes and food court operations Work closely with restaurant partners brands on Menu planning pricing strategy Quality control brand compliance Revenue optimization Ensure FSSAI compliance food safety audits and hygiene standards Hotel Cinema Oversight Supervise hotel operations including front office housekeeping maintenance and guest services Oversee cinema operations focusing on customer flow F B counters staff productivity and safety Coordinate promotions events and peak-hour management Financial Commercial Management Prepare and manage annual budgets P L and cost controls Track revenue occupancy average ticket size food sales and footfall trends Identify opportunities for upselling cross-promotion and event-based revenue Negotiate and manage vendor contracts and service agreements Team Leadership Recruit train and lead multi-department teams Build a performance-driven culture with regular reviews and training programs Ensure adequate staffing shift planning and productivity benchmarks Marketing Business Development Work with marketing teams on Launch campaigns for current restaurants hotel cinema Seasonal promotions festivals and events Partnerships and brand activations Represent the plaza in discussions with brand partners investors and external stakeholders Qualifications Experience Bachelor s degree in Hotel Management Hospitality Business Administration or related field 10-15 years of experience in hospitality leadership roles Mandatory experience in multi-unit operations restaurants hotel OR large F B clusters Exposure to cinema entertainment venues or large lifestyle destinations is a strong advantage Strong knowledge of F B operations Hospitality compliance licensing Budgeting and P L management Key Skills Competencies Strong leadership and people management skills Excellent operational and financial acumen Customer-first mindset with attention to detail Ability to handle high-footfall high-pressure environments Strong communication and stakeholder management skills What We Offer Senior leadership role in a high-profile mixed-use destination Prospect to shape and scale a growing hospitality ecosystem Competitive salary Long-term growth opportunities How to Apply Interested candidates can apply via Indeed or share their resume at (phone hidden) hr nirwanagreens com Job Types Full-time Permanent Pay 65 000 00 - 150 000 00 per month Work Location In person

📌 Gm Hospitality (Kharar)
🏢 Nirwana Group
📍 Kharar