Extensive experience in Pardot or other marketing automation platform and Salesforce o Ability to demonstrate expertise in optimizing email marketing effort deliverability and click through behaviour o Ability to create lead generation and conversion rate optimisation strategies o Experience in managing marketing contact data and data management strategy o Consistently applies GDPR with regards to all email marketing and data management activity o User experience focus o Good ability to use data to create stories that clearly explain marketing activity performance and user behaviour trends o Able to explain technical and analytical information with clarity to senior managers and colleagues with clarity o Understands and is driven by the relationship between marketing effort and revenue generation o Proficient user of WordPress CMS o Experience managing third party suppliers Main Job Resposibilities Collecting and analyzing customer data Using CRM systems to manage relationships Developing new ways to meet customers needs Handling customer complaints Overseeing the interactions between customers and key team members such as Customer Service Representatives Creating and executing retention campaigns Developing marketing campaigns to attract current customers Collaborating with sales marketing customer service and operations teams to improve the customer experience Job Types Full-time Permanent Pay 20 000 00 - 35 158 81 per month Benefits Cell phone reimbursement Health insurance Paid sick time Paid time off Experience total work 3 years Required Work Location In person