Customer service Greet customers warmly answer phones respond to emails and address customer inquiries and complaints professionally Appointment and scheduling Manage service appointments check-in and check-out processes and coordinate with service advisors to schedule repairs Administrative tasks Handle paperwork process invoices maintain customer records and enter data into the dealership s computer system Coordination Act as a liaison between the customer and the service department ensuring communication is clear and efficient Front desk management Ensure the front office area is clean and well-maintained and manage supplies for the front desk Clerical support Perform various clerical duties as needed by management Required skills and qualifications Customer service Excellent communication and interpersonal skills are essential for creating a positive first impression Organizational skills Strong time management problem-solving and organizational abilities are necessary to handle multiple tasks simultaneously Computer skills Basic computer literacy and familiarity with office software and dealership management systems are required Industry knowledge A basic understanding of the automotive industry and service processes is beneficial Education Diploma Degree Job Types Full time Permanent Pay From 14 000 00 per month Benefits Health insurance Leave encashment Paid sick time Provident Fund Work Location In person

📌 Front Office Incharge (Kerala)
🏢 Ather Energy
📍 Kerala