GCMSD Engineer Position Summary GCMSD Engineer with a minimum of 6 years of experience working with Gas Chromatography-Mass Spectrometry Detectors GCMSD or related gas-phase products Pharma food industries or QC R D laboratory environments A strong background in chemistry or related scientific discipline is highly preferred The role is responsible for supporting customers on-site through installation implementation optimization maintenance and repair of Agilent and multi-vendor systems The engineer will act as a trusted technical expert ensuring maximum system performance and customer satisfaction while collaborating closely with internal teams Key Responsibilities Install implement and optimize hardware software networking and configuration for GCMSD systems at customer sites Provide diagnosis troubleshooting and resolution of product performance issues Deliver maintenance calibration and repair services ensuring system reliability and uptime Advise customers on preventive maintenance configurations and best practices to enhance system performance Proactively identify and resolve potential equipment or software issues to minimize unplanned downtime Deliver integrated solutions including peripherals communications operating systems and application software delivery only not design Serve as an internal escalation point for technical issues and collaborate with global Support Sales Marketing and R D teams Provide technical training workshops and knowledge-sharing sessions for customers and internal field engineers May conduct on-site calibration for large-volume customers Maintain compliance with customer vendor credentialing requirements including certifications health and safety regulations Preferred Competencies Deep understanding of gas chromatography mass spectrometry and analytical workflows Familiarity with third-party products and laboratory software solutions Experience managing customer escalations and delivering technical excellence in high-pressure situations Strong collaboration skills to work cross-functionally with global Agilent teams Qualifications Qualifications Requirements Bachelor s or Master s degree in Chemistry Analytical Sciences or a related technical field preferred Minimum 6 years of hands-on experience in GCMSD systems gas-phase instrumentation or equivalent industries laboratories Strong technical expertise in installation troubleshooting and maintenance of scientific instrumentation Proven ability to manage multi-vendor systems and complex product integrations Excellent problem-solving communication and customer service skills Ability to train mentor and support customers and colleagues on system operations Willingness to travel frequently for in office customer engagements Compliance with customer credentialing and health safety standards Additional Details This job has a full time weekly schedule It includes the option to work remotely Our pay ranges are determined by role level and location Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training During the hiring process a recruiter can share more about the specific pay range for a preferred location Pay and benefit information by country are available at https careers agilent com locations Agilent Technologies Inc is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other protected categories under all applicable laws Travel Required 75 of the TimeShift DayDuration No End DateJob Function Services Support

📌 Field Service Engineer (Gujarat)
🏢 Agilent Technologies
📍 Gujarat