Education Qualification Any Graduate Skills Primary - Technology Hardware and Networking Installation configuration maintainance and repair 3 - Experienced Primary - Technology Windows and MAC Support OS administration 3 - Experienced Secondary - Technology Audio Video support Installation and configuration 3 - Experienced Tertiary - Technology End Point Security Antivirus management data encryption DLP desktop firewall VPN AD policies 3 - Experienced Tertiary - Behavioral Aptitude Communication 3 - Experienced Certification Technology Microsoft 365 Certified Up-to-date Desktop Administrator Associate 1 Field Services support Engineers primary responsibility is to provide support to an organization s IT systems to help them meet their business goals this is done by ensuring that all computers and networks operate efficiently with high uptime 2 As a desktop engineer you may need to assemble and install client desktop computers and assist the end-user in securing their hardware This role also involves hands feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware software and network queries 3 To support daily technical support activities for computers all other end point devices 4 Update the support ticket with the progress 5 To set up and test desktop computer peripherals 6 To perform the system changes adhered to organizational policies 7 Conduct remote desktop troubleshooting to end-users along with documentation ticket maintenance 8 Maintain technical documentation in association with other functional departments 9 Technical Skills a Hardware and Networking Hardware Knowledge on multiple vendor end point products to troubleshoot isolating hardware issues b Ability to provide physical support for mounting of DC HW basic connectivity establishment c Ability to Install remote tools like Putty to establish connectivity between two devices d Ability to replace allowed HW components such as HDD memory e Ability to work with various assessment tools to identify the different hardware models available f Ability to test the compatibility of Image with the various hardware models available where needed g Windows Operating System h Exchange and Mobility Clients i Printer management j Backup and Recovery k Audio Video support l End Point Security m Vendor co-ordination n Asset management o Incident management p Patch management q MAC OS Support r Basic Linux knowledge is an added advantage s VIP User Support Location India - Pune Created On 23-Sep-2025

📌 Administrator - Field Services (Maharashtra)
🏢 Microland
📍 Maharashtra