Job Summary We are seeking a motivated and confident Telecaller to support our sales and client engagement operations for our ERP solutions in the education sector The primary responsibility of the Telecaller will be to connect with schools colleges and other educational institutions explain product features and set up appointments or follow-ups for the sales implementation team The role also includes handling inbound inquiries follow-up communication and basic client support Key Responsibilities Make outbound calls to prospective clients schools and colleges from provided databases or leads Clearly explain the features and benefits of the ERP software for educational institutions Schedule product demos or follow-up calls for the sales team Maintain accurate records of calls leads client interactions and status updates in CRM tools Handle inbound calls and resolve client inquiries or direct them to the appropriate department Provide basic support and information to clients post-sale as needed Follow up on previous communications and maintain a consistent relationship with potential leads Collaborate with the sales marketing and implementation teams for campaign updates and lead management Achieve daily weekly monthly call targets and lead conversion goals Requirements Minimum 1 year of experience in telecalling preferably in the EdTech ERP or software domain Excellent verbal communication skills in English and regional languages as required Basic understanding of ERP systems or education management software is an advantage Confident polite and persuasive speaking skills Robust listening skills and ability to handle client objections professionally Knowledge of CRM software and tools is preferred Ability to multitask and work independently or in a team environment Educational Qualification Bachelor s degree in any discipline preferred in Business Administration Marketing or Communication Job Type Full-time Pay 8 660 31 - 26 824 36 per month Work Location In person Speak with the employer 91 (phone hidden)

📌 Teller/customer Service (Kerala)
🏢 d'Katia Software Technologies
📍 Kerala