Job Title Senior Executive - Operations Department Operations Location Patna Reporting to Operations Manager Operations Head Job Summary The Senior Executive - Operations is responsible for overseeing day-to-day business activities ensuring smooth workflow coordinating between departments improving operational efficiency and assisting the operations manager in implementing strategic initiatives Key Responsibilities Manage and monitor daily operational activities and ensure adherence to standard operating procedures SOPs Coordinate with internal departments e g logistics procurement customer service to ensure smooth workflow Analyze operational performance metrics and generate regular reports for management Identify process gaps and suggest improvements to enhance productivity and reduce costs Handle vendor management purchase orders and inventory control if applicable Resolve operational issues customer complaints or escalation in a timely manner Support in budgeting planning and resource allocation for the operations team Ensure compliance with company policies and regulatory guidelines Assist in the implementation of ERP systems or operational tools Train and guide junior staff or recent joiners within the operations team Required Skills Qualifications Bachelor s degree in Business Administration Operations Management Hospital Management or a related field 3-5 years of experience in operations or a similar role Strong analytical and problem-solving skills Proficient in MS Office Excel Word PowerPoint and ERP systems Excellent communication and interpersonal skills Ability to multitask and manage priorities in a fast-paced environment Job Type Full-time Benefits Paid sick time Provident Fund Schedule Rotational shift Supplemental Pay Yearly bonus Education Bachelor s Required Experience Hospital 2 years Required Work Location In person