Candidate should have excellent English communication skills and ready to work in Night shift for International US Collections process Key Responsibilities Make outbound calls to international clients based on pre-defined lists or leads Handle inbound calls professionally and address customer queries related to products services or general inquiries Understand customer needs and offer solutions to meet their requirements Achieve and exceed monthly targets in terms of calls made customer satisfaction and sales if applicable Maintain accurate and up-to-date records of calls and customer interactions Provide detailed product or service information to customers Follow scripts and processes to ensure high-quality service Coordinate with other teams sales technical support etc to ensure customer issues are resolved Handle customer complaints in a qualified manner and escalate issues when necessary Ensure adherence to company policies and standards Maintain a high level of professionalism and courtesy at all times Stay updated with international market trends and services Job Type Full-time Pay 20 000 00 - 34 303 22 per month Benefits Health insurance Provident Fund Schedule Night shift Supplemental Pay Performance bonus Application Question s How many years of International BPO Telecalling experience do you have Language English Required Work Location In person Speak with the employer 91 (phone hidden)
📌 International Bpo (Maharashtra)
🏢 Jinty AT Services
📍 Maharashtra
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