Profile: Customer Service Executive - CCU RL (Mutual Fund)

Company: Kotak Mahindra Bank
Employment Type: Full time | Direct Payroll

Key Responsibilities:

- Handle inbound customer calls related to Mutual Fund products.
- Respond to customer queries via phone, email, and chat.
- Provide information on Mutual Fund schemes, SIPs, NAVs, transactions, and account-related queries.
- Resolve customer concerns within defined TAT and maintain accurate records.
- Ensure excellent customer service and identify cross-selling opportunities where applicable.

Eligibility:

- Graduate in any discipline.
- Age: 20-30 years.
- Excellent verbal and written English communication skills.
- Experienced candidates preferred.
- No employment or education gap exceeding 6 months.

Salary & Benefits:

- Up to 4.50 LPA CTC (based on interview performance).
- Direct payroll with Kotak Mahindra Bank.

Work Schedule:

- Rotational day shifts between 7:00 AM - 8:00 PM.
- 9-hour shift (including breaks).
- 8 scattered weekly offs per month.
- Must be flexible to work on Sundays and public holidays.

Submit Your Application !

To schedule your interview, Call or send your CV through WhatsApp

Contacted By: HR Rushikesh - (phone hidden)

📌 Hiring For Mutual Fund (CCU RL) On Banking Payroll @Kotak Bank (Thane)
🏢 Credicus Business Services
📍 Thane