Position Overview:

Responsible for preparing, analyzing, and maintaining MIS reports for the Collections department. Supports field collections teams, tracks portfolio performance, and ensures data accuracy for management decisions.

Role & responsibilities

Reporting & Data Management

- Prepare daily, weekly, and monthly collections MIS reports (DPD, Bucket Movement, Roll Rates, Bounce Analysis, Recovery Performance).

- Maintain portfolio ageing, delinquency trends, and region-wise performance.

- Track NPA movement and write-off portfolios.

- Ensure regular awareness calling is conducted, daily visit reports are maintained, and broker reports are published on a daily basis.

2. System & Process Management

- Coordinate with Branch, IT and Ops teams for data corrections or system enhancements.

3. Performance Tracking





- Monitor collection efficiency, tele-calling productivity, feet-on-street productivity.

- Track agency allocation, capacity planning, and utilization.

- Evaluate team performance, generate dashboards for management.

4. Compliance & Quality

- Ensure compliance with RBI/HFC regulatory norms for reporting.

- Maintain audit-ready documentation.

- Support internal and external audits (statutory, compliance).

5. Business Support

- Provide insights for portfolio improvement.

- Identify high-risk accounts or geographies.

- Help optimize recovery strategy using data-driven insights.

📌 Mis Executive (Mumbai)
🏢 Easy Home Finance (EHFL)
📍 Mumbai