Madras Sarees is looking for a friendly fast and customer-focused WhatsApp Support Executive to manage daily customer queries assist with orders and provide a smooth shopping experience This role requires excellent communication skills quick problem-solving and a strong understanding of saree categories fabrics and customer needs Key Responsibilities Respond promptly to customer messages on WhatsApp Assist customers with product details pricing videos color clarification and availability Share saree photos videos size length details and recommendations Guide customers through the order placement process Maintain professional polite and warm communication at all times Manage customer follow-ups confirmations and after-sales support Coordinate with packing dispatch and logistics teams for order updates Handle complaints and resolve issues with a positive attitude Update customer details and maintain daily activity reports Suggest suitable saree categories based on customer requirements office wear festive wedding gifting etc Job Types Full time Fresher Internship Contract length 24 months Pay 10 000 00 - 20 000 00 per month Benefits Health insurance Paid sick time Provident Fund Work Location In person

📌 Customer Support Representative (Tamil Nadu)
🏢 Madras sarees
📍 Tamil Nadu